Your information
Updated October 2, 2026.
Booking and project enquiries
We collect your name, email, phone number, chosen time and the notes you submit to arrange your call and follow up about your project. The form does not subscribe you to a marketing list. Please leave passwords, payment-card details and sensitive customer records out of booking notes.
Booking records that prevent double bookings
When you send a booking request, our private database keeps a short record of it so that a retried or interrupted request cannot book a second call. The record holds the time you chose, a one-way fingerprint of the details you entered (not the details themselves), and the confirmation shown to you, which includes your notes and any meeting link. These records are deleted automatically once the booked time is more than 30 days past; the clean-up runs when the booking system next handles a request.
To limit repeated attempts, we also keep short-lived counters keyed by one-way fingerprints of your internet address and email address, never the addresses themselves. Short-term counters expire within an hour and daily counters within a day; expired counters are deleted a day later, when the booking system next handles a request.
Until a booking is confirmed, your browser keeps a copy of the request in that tab’s session storage, so it can be retried without booking twice. It is cleared when the booking is confirmed or rejected, when you discard it, or when you close the tab.
Where the information goes
Google Calendar holds bookings and, when available, the online meeting link. Our client-management system uses Supabase for account and project records. Vercel hosts this website. Confirmation and client email use our configured email provider; Stripe hosts invoice payment pages when Stripe invoicing is used. If the booking page shows a Cloudflare Turnstile check, Cloudflare processes your browser and network details to tell people from automated requests. These providers may process information outside your country.
Accounts and records
Account sign-in uses essential session cookies. Client access is limited to records shared with that account. We retain enquiry and project records while they are needed to handle the relationship and associated business records.
Questions, corrections and removal requests
Email knightops.ai@gmail.com to ask what information we hold, correct your details, request removal or stop project follow-up. We may need to verify the request and explain any records that must be retained.